Improve First Time Access Rate with Real-time Messages
Localz real-time automated time of arrival messages enable customers to see their technician en-route. Simple to use apps are popular with technicians - helping them manage their jobs and collaborate with colleagues. Gives the field team real-time visibility of their customer location.
Field Service Communications
Customer is advised on estimated arrival time.
Customers receive an “About to arrive” text and push notification in their app.
Customers can see their driver arriving with a live ETA and have the ability to contact the driver.
Feedback links are sent by SMS and push notifications.
Easy to complete thumb friendly feedback form. Integrated with web and apps.
Localz Field Services
What’s in the Localz Last Mile Solution
Nick Cleary, Customer & Digital Director, Autoglass