Woolworths Australia halved service times using geo-fences with Localz Click & Collect solution to streamline the collection process.
Localz worked with Woolworths Australia to implement Localz Click & Collect, to address the following challenges with the Woolworths click and collect service:
Localz Click & Collect solution used location technology to streamline the process.
This solution is now being rolled out to over 200 stores across Australia.
The Localz Click & Collect solution provided the following benefits to Woolworths Australia:
“This is much more professional and matching the in-store experience with that experience online. It’s all about winning from a customer point of view – the store process is the same. But it’s about reducing service times for the customer.”Woolworths, Online Head of Business Development