Localz won JLab 2014 with the Localz Click & Collect solution, using micro-location to improve John Lewis’ Click&Collect service.
As a 150 year old retailer, John Lewis had challenges providing the high level of service they pride themselves on, with their new Click & Collect service. Localz was asked to address the following:
Localz Click & Collect solution used location technology to streamline the collection process.
The Localz Click & Collect solution was a great success, providing clear improvements including:
“Innovation is at the heart of John Lewis and JLAB, our first tech incubator, has given us a new way to explore the technologies that will change how we all shop in the future.”IT Director, John Lewis