NEW scalable solutions for Click & Collect
Customers are notified when their order is ready to collect in-store, via SMS and email. Customers can alert the store that they are on their way, by activating a store’s geofence, a web-portal or in-store at a self-serve kiosk. Store staff are alerted to exactly who has arrived and the customer’s order can be located and brought out ready for collection.
Alerts and interaction between customer and store, allow staff members to “quick serve” their needs.
Localz Click & Collect
Connect parcels and customers seamlessly with smart location technology.
Intelligent location technology is advancing even further. Mobile communications benefit both shoppers and retailers.
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Reduce collection times by 50%
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Reduce operational costs by up to 30%
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Increase revenue by up to 20%
Localz collection solutions utilize the latest location technology to take stores into the future.
with a click & collect order”
JDA & Centiro Customer Pulse Report UK 2016
Click & Collect
Customers are notified when their order is ready to collect in-store.
Customers can see their order details and alert the store that they are near.
Customer notifies the store by activating the store’s geofence.
Customers are notified that their order is on its way to the Customer Enquiries Desk.
Store attendants are alerted to exactly who has arrived and prepare order for collection.
Localz Click & Collect customer stories
Localz collection solutions utilize the latest location technology to take stores into the future
Click & Collect is growing and maturing globally. The UK is forecast to grow by more than 55% over the next five years to around £9.6bn, accounting for over 13.5% of online sales in 2022, up 1.9% from 2017.
Customer delivery expectations are changing with Amazon setting standards across the globe. Last mile fulfilment is a challenge and stores are beginning to operate as micro warehouses.
Localz solutions are powering next generation Click & Collect, pick up and drive through for Dan Murphy’s, Countdown and Woolworths.
What’s in the Localz Click & Collect solution?
Localz delivers the most accessible, flexible and advanced collection solutions for iOS and Android.
Manages an unlimited number of store locations, orders and customer notifications while integrating innovative location technologies, like beacons, RFID and geo-fences.
Get your FREE Localz Collection Audit!
The 5 stage appraisal gives you real insight into your in-store collection process. See how staff interact with the existing processes and the real reactions of customers. It is a simple 5 step process resulting in a report on your current collection service.
What’s in the Audit?
FILL IN THE FORM BELOW AND WE WILL BE IN TOUCH
