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Are you ready for the Individual Economy?

The Individual Economy – Iconomy is the growth in consumer expectations of getting what they want, where they want it and when they want it. Customers want to know when their delivery or service is coming and to have the flexibility to change details. They are educated by every connected experience and buy from the brands that meet their demands. Localz solutions enable retailers, logistics companies and field services to thrive in the “Iconomy”.

Localz Last Mile

Field Services

Real-time automated time of arrival messages link to a map, showing the technician approach. Localz simple to use apps are popular with technicians, helping them manage their jobs and work closer with colleagues. Real-time visibility of their customer location. Improves first time access rates.

Collection

Customers are notified by SMS or email when their items are ready. Store staff are alerted to when the customer is on their way, to prepare their goods. The Staff App has scanning capabilities and provides an overview of collections: location of parcels, customer and order details,.

Delivery

Checks if the customer is home and enables them to reschedule a delivery. Real-time updates are sent to customers of unexpected delays by text, push notification and email. Proven to increase first time deliveries and improve customer satisfaction.

”Localz are problem solvers for delivery, and for that I love them”

Dwain McDonald CEO, DPD Group UK

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